J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez JCPenney (Leominster, MA) en mars 2015
Entretien
Was contacted by email and asked several questions about what hours and pay i was expecting. After having several email conversations we set up a day and time for the interview. The interview was one on one and only the basic questions were asked. I explained my professionalism and my prior customer service experience.
Questions d'entretien [1]
Question 1
Explain a time where you had to quickly diffuse a difficult situation with a customer.
Group interview. Interviewer asked questions and whoever wanted to answer first would answer and so on. Standard retail questions were asked like what to do in certain situations so they can see how prepared you’ve are.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez JCPenney (Baltimore, MD) en févr. 2019
Entretien
I went through numerous interviews. The manager made me feel very calm and chill. I was offered a position pending a background check. I have no record so this should be a piece of cake right? Nope, my background check was taking seemingly longer than normal and every time I called to check in I was told it hadn’t come back yet/“probably backed up in the system”. Turns out that JCPenny has a 2 week policy where if the check doesn’t come back within that time they move on with another candidate. They never informed me of this and it went on for over a month before they did. Not only that, but turns out my background check did come back in time, they just “weren’t aware of it”. My advice would be to not be afraid to check in and keep the lines of communication open during the hiring process.
Questions d'entretien [1]
Question 1
If you could sell me one product what would it be?
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez JCPenney (Muskegon, MS) en mars 2018
Entretien
It was about 15 minutes long and they kept asking me to work the dock (stock) even though I had applied for sales. My background was and has been in sales so I was confused as to why she wanted me there. When I said no she then proceeded to ask me if I would be interested in a home decor position instead. Not the position I applied for.