Sorry to hear this feedback, I would have to agree that you didn't have a typical candidate experience with Joskos for a variety of reason's which I shall address now. 1. The process was much longer than usual (we aim to wrap interviews and offers up within 2 weeks or less). I think it is worth noting that there was a Christmas break in the middle of your process, also you were interviewed by our Head of Services and COO who have limited availability at the best of times let alone around holiday season. 2. Another reason we took longer was that we had some teething problems around what the brief and expectations were for this role. These things can only come to light after we start seeing candidates, particularly as this is the first time we have gone to market for a Service Management specialist. 3. I apologized profusely for having to leave feedback on your voicemail. I had arranged a call with you at 12:30pm on a Friday to update you fully which was unanswered. I was due to attend a funeral at 1pm so I wanted to make sure you received our decision before the weekend as you had other offers to decide on and the voicemail was the last opportunity to do this. I made it clear if you had any questions I would be contactable over the rest of the weekend or first thing Monday morning. Thank you for taking the time to come to our office and apologies that your experience fell short of our usual MO. If you would like any further clarifications then please reach out on people@joskos.com