J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Keyhole (Toronto, ON) en nov. 2019
Entretien
1st Stage: 30-minute call over Zoom.
Attendance from Keyhole: Customer Success Manager (Catherine)
Included:
- Overview of Keyhole and what the role entails.
- Run through my CV and what I thought I could bring to the role and Keyhole.
- Time for questions and next steps.
Catherine let me know I'd made it to the next stage at the end of the call.
2nd Stage: Record a demo using Keyhole for a customer use -case.
Included: I was sent a brief via email and had 5 days to complete it.
Catherine reached out via email a few days after receiving the demo to schedule a final stage interview.
3rd Stage: 1-hour In-Person Interview
Attendance from Keyhole: COO (Michael) & Customer Succes Manager (Catherine)
Included:
- Introductions
- Run-through of previous roles and experiences
- Problem-solving scenarios
- Salary expectations & start date availability
Offer Provided 2 days later via email.
Questions d'entretien [1]
Question 1
Q: Walk me through a time you had to deliver difficult or disappointing information to a client? How were you able to maintain the relationship?
