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      Recherches associées: Avis sur LearnUpon | Offres d’emploi chez LearnUpon | Salaires chez LearnUpon | Avantages sociaux chez LearnUpon
      Entretiens chez LearnUponEntretiens d’embauche pour Customer Success Manager chez LearnUponEntretien chez LearnUpon


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      Entretien pour Customer Success Manager

      11 févr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez LearnUpon

      Entretien

      The whole process was very off putting. I sent my availability, but never received confirmation of a date/time. Then I get an email from the department director asking why I wasn’t at the interview! I had no idea it was happening! Eventually I had the interview, all was well, I got put through to the next round and same thing. I had questions afterwards and the recruiter never answered them. Eventually I had the next round of interviews and I had to mention I was ill with the norovirus but still showed up for the zoom call because the recruiter was uncooperative. I was rushed between interviews because they wanted to hire quickly and then it took them two weeks to get back to me with a rejection email. The whole thing made me look and feel like a terrible candidate and it didn’t leave me a great impression about the recruitment process or company. Everyone I spoke to was kind but that doesn’t make up for the lack of communication throughout the interview process.

      Questions d'entretien [1]

      Question 1

      Tell me about yourself and why you’re interested in this specific role?
      Répondre à cette question
      1
      avatar
      Réponse de LearnUpon
      3mo
      Hi there, Thank you for sharing this feedback. Providing a seamless and supportive experience is a core part of our interview process, so it’s disappointing to hear that our coordination in this instance didn’t match the positive impression you had of our team. We clearly had some communication gaps throughout the process, and we’re especially sorry that you felt unable to reschedule while you were unwell. We are looking into the specific circumstances that led to these disconnects to ensure we uphold our usual standards of candidate support moving forward. We appreciate you calling this out, it helps us stay on track. If you’re open to sharing more details about your experience, please feel free to reach out to us at peopleops@learnupon.com.

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez LearnUpon

      Entretien pour Customer Success Manager

      11 mars 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez LearnUpon

      Entretien

      It was an average interview. I spoke with someone on the phone for about a half hour. We basically went over my history but I never really got much information about the company or position.

      Questions d'entretien [1]

      Question 1

      i was about to describe my past experiences.
      Répondre à cette question

      Entretien pour Customer Success Manager

      21 oct. 2019
      Candidat à l'entretien anonyme
      Exton, PA
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez LearnUpon (Exton, PA)

      Entretien

      The interview process was a 3 step process that included a phone screen, interview and separate onsite demo given by the candidate interviewing of their product. They allow you to learn and work with their product for a week and then, you present to the team as if they were a client being trained. The demo prep was time consuming but really aided in providing clarity as to what their product is like. Everyone was super friendly and pleasant and I’m sure it’s a LearnUpon is a wonderful company to work for. My one complaint is that I was told that it came down to timing for the role and they didn’t have any additional feedback.

      Questions d'entretien [1]

      Question 1

      Share a story of when you went above and beyond for a customer.
      Répondre à cette question
      2
      avatar
      Réponse de LearnUpon
      4y
      Hi, We appreciate your feedback. Our Talent Team aim to find the best Luppers possible who will go the extra mile to deliver work we're proud of and who will work together in a friendly and supportive team. Unfortunately this sometimes means holding out for the right time for great people like yourselves to join the team.

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