I had a phone screen with a recruiter and another phone screen with the hiring manager before being brought in for all-day interview with about 8 employees from a variety of different departments. After the all-day interview, I had one more phone interview with another employee and also had a phone conversation with the CEO. After all that, I gave references (which were checked because several of my references reached out to me and confirmed they'd given me rave reviews). The recruiter also emailed me a detailed Word doc of their benefits. All signs were pointing toward an offer, but then I was contacted via phone and told they weren't going to pursue me because I didn't have enough retention marketing experience. I think this is probably something they should have figured out on phone screen #2 -- I was upfront about my experience throughout the process and my lack of retention marketing was never mentioned before. You'd think the CEO would have better things to do than interview a non-qualified candidate. The recruiter also said that if they had had two positions open, they would "have hired me in a heartbeat" ... but in fact they did have two marketing positions open. It was a real let down that they couldn't deal honestly with me and tell me the real reason that they weren't going to extend an offer. I really liked all the people that I met with and this company could be a great fit for some people that are interested in a more chaotic start-up environment. Overall I was highly disappointed with the way the interview process was handled and their poor expectation setting. Doesn't bode well for how the company is managed overall.