J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Lumen (Boise, ID) en juin 2012
Entretien
The company will test both the ability to transition a conversation into a sale based on customer needs and the quality of customer service you can provide to a upset customer.
Questions d'entretien [1]
Question 1
How would you handle a situation where the customer is upset about the charges appearing on their bill.
