they have detailed notes to fill and basic apptitude and have lots of experience realated customer support.and interview process was easy.
its an auxillary (when on when required basis). we will not have shifts weekly or monthly .whenever call flow is high you may call
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
J'ai postulé en ligne. J'ai passé un entretien chez Maximus (Lynn Haven, FL)
Entretien
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Questions d'entretien [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
J'ai passé un entretien chez Maximus (Oklahoma City, OK)
Entretien
Pretty straight forward. First they had a little presentation set up. Was a group with 3 recruiters. After the presentation you have a one on one interview with one of the recruiters. They asked 6 questions, 3 behavioral questions and 3 tech questions.
Questions d'entretien [1]
Question 1
Tell me about a time you've had to deliver unfavorable news to a customer and be specific.
