J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez NHS 111 Contact Centre (Londres, Angleterre) en janv. 2020
Entretien
Competency based questions based on a set of key skills around customer interaction, system skills, typing and listening skills. The ability to be able to navigate a PC, use telephony equipment and be able to probe to get the right answers from a caller
Questions d'entretien [1]
Question 1
Competency based questions are asked based on people interaction
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez NHS 111 Contact Centre en févr. 2023
Entretien
Over Teams it was a panel of 2. Felt like I was getting laughed at by the interviewer the whole time. It was 3 out of 4 weekends working so wasnt for me anyway. They were late to the interview
Questions d'entretien [1]
Question 1
Asked what I knew about the ambulance service, gave me a scenario about a child vomiting etc and what i would do. 2 competency questions about teamwork and how you contributed. Why do you want to work for nhs 111.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez NHS 111 Contact Centre (Bristol, Angleterre) en août 2021
Entretien
Telephone interview first with someone from their HR dept. Once accepted, I was invited to an open evening to view the office, meet the managers, quick F2F interview with Geography and anatomy tests