Looked at questions that were customer focused, communication skills and dealing with stressful situations. Asked for an overview of my CV, plus prior experience, what I would bring to the role as well as competency based questions.
Questions d'entretien [1]
Question 1
Can you describe a stressful situation you have been in previously and how you handled this?
J'ai postulé en ligne. J'ai passé un entretien chez NHS (Londres, Angleterre) en août 2022
Entretien
Frst one is a telephone interview where they ask the basics things abt you.
Next round is face to face where you have answer the situations that they provide.
Do not ask the questions repeatedly with the interviewer.
Questions d'entretien [1]
Question 1
How are you going to cope up with the distractions at your work place when you are attending an emergency call?
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez NHS (Ashford, Kent, South East England, England) en mars 2020
Entretien
One phone call, Went through past experience. Top tip is to relay a time where you coped under pressure especially in an over-the-phone environment. Also relay compassion and empathy whilst being direct.
Questions d'entretien [1]
Question 1
Tell me a time where you had to cope under pressure