J'ai postulé via un établissement d'enseignement supérieur ou universitaire. J'ai passé un entretien chez Northumbria University (Londres, Angleterre) en oct. 2025
Entretien
it was through Microsoft teams. The Interviewer was approachable, he made it look like more like a conversation. Applied directly on the university website. The interview was by 7:30 pm.
Questions d'entretien [1]
Question 1
it was night shift, so they asked if you are not receiving any calls or maybe not busy , what will you be doing?
what are the work ethics ?
what are your strengths and weaknesses?
tell us about yourself?
do you have any questions for us?
do you think documentation is very important as service desk analyst?
how did handle an angry user?
Le processus a pris 5 jours. J'ai passé un entretien chez Northumbria University (Newcastle upon Tyne, Angleterre) en janv. 2016
Entretien
Initial phone interview by agency followed up by interview. Two people in interview asking basic questions about IT troubleshooting. They wanted common sense answers nothing too technical.
Basic questions
Fairly easy
Prompt response from agency.
Questions d'entretien [1]
Question 1
What would you do if someone could not access their emails?
J'ai postulé via une agence de recrutement. Le processus a pris 2 semaines. J'ai passé un entretien chez Northumbria University (Newcastle upon Tyne, Angleterre) en juin 2015
Entretien
Straight forward and relatively easy. About 40 minutes long with 3 staff interviewing you asking various questions on experience as well as competency based questions you will find in most technical environments.
