There was a phone interview first, during which I was asked to pretend to troubleshoot some computer issues that the interviewer described to me. The phone interview was probably about 15 minutes. For the in-person interview, the HR representative that I worked with was very nice and quick to respond, and I was able to set up my interview and travel arrangements very easily. The interview was several hours long and involved talking to 4 separate people, and I was made to wait in the conference room for each of them in turn, which was a little awkward. The interviewers were also awkward to talk to (and I am typically easy to talk to and can make conversation with most people), which made the interview uncomfortable. It also lasted forever. When I was done, I felt that I was not right for the position, but told the HR rep that I needed an answer by a certain date due to another offer I had. The company did not give me an offer by that time and instead wanted me to speak to yet another member of their team. At this point, I knew I was not right for this position and was not sure why they were continuing the process, but I had to terminate the process due to my other offer. Over all, it was not a totally unpleasant experience, but I would not have worked there if I had been given an offer eventually.