Contacted by recruiter for basic check of my computer and internet speed. Took easy computer assessment test and typing test. Scheduled interview for next day. I think I knew too much about computers because they weren't concerned with my experience or background. As it turned out, this job had little to do with computers.

During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.