We sincerely apologize for any inconvenience you faced during your visit to our office and we appreciate you taking the time to let us know about your experience so that we can assess how we can do better in the future. We understand that you arrived early to avoid traveling in the afternoon heat. However, we attempted to accommodate your early arrival by offering to start the interview sooner, which you declined. We strive to ensure that our interview process is smooth and respectful of candidates' time. The interview was conducted as per the scheduled time, but we regret if there were any misunderstandings during the process. We value your feedback and we wish you the best in your job search and future endeavors. Again, we know that interviewing takes time and effort as does providing feedback. You have given both to Ontic and we thank you for that. If you would like to provide additional feedback on how we can continue to improve, please email careers@ontic.co and we'll ensure that someone from the People team gets back to you.