J'ai postulé en ligne. J'ai passé un entretien chez Optima Communications International Inc
Entretien
Applied through indeed, 15 min phone interview with hr .received pre employment test to finish before the next interview and interview on zoom with manager and HR was almost 30min.
Questions d'entretien [1]
Question 1
3 quality must have to be successful in csr position?
J'ai postulé en ligne. J'ai passé un entretien chez Optima Communications International Inc (Whitby, ON) en avr. 2023
Entretien
The first interview process was the phone call screening The next was online test screening. Here, you are given a link to take a test. Over 120 questions. The Zoom interview was the final step.
Questions d'entretien [1]
Question 1
How do you handle persistent rejections? Salary expectations How do you handle difficult customers? A role play test
J'ai postulé en ligne. J'ai passé un entretien chez Optima Communications International Inc en janv. 2023
Entretien
it was a nice experience and the questions were straight forward...you have to prepare well and you will be fine...just get more information about the calls you will be dealing with..and know the call center jobs can mess with your head