J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Outreach
Entretien
Recruiter screen, convo with the hiring manager, round robin consisting of a peer customer success manager, hiring manager, VP of CS, and a Mock EBR exercise. Process took about 3 weeks
Questions d'entretien [1]
Question 1
Standard CSM questions - prioritization of book, customer conflict and resolution scenario, adoption improvement example
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Outreach
Entretien
A fairly standard process of 3 stages:
1. Interview with Recruitment team
2. Interview with Hiring Manager
3. Mock QBR Presentation
The mock QBR is the most challenging part, which is 45 mins.
Questions d'entretien [1]
Question 1
The questions are general about your background and the book of business you have managed. ARR, number of accounts, working with AEs etc.
J'ai postulé en ligne. J'ai passé un entretien chez Outreach en janv. 2024
Entretien
It's nothing as intense as other tech companies. I did 3 interviews and one business case. First with HR, then with the manager of the role, then with Piers, and finally, with a leader in the company. Most of them focused on my experience and way to address previous challenges.
Questions d'entretien [1]
Question 1
- My experience.
- Specific scenarios I lived.
- My way of working (teams, individually, etc)