J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez PNC Financial Services Group (Pittsburgh, PA) en oct. 2015
Entretien
The hiring process took about a whole month. I saw this job opportunity while I was at class at Point Park University and slacking off in class. I saw this job on glassdoors.com. I clicked on it since I just moved to Pittsburgh for school and job opportunities. I got an e-mail the next day. I took an online brain function assessment to see if I could even use the internet. It was easy. Then a logic test to see if i knew 1+1= 2 It was hard only when it asked about random orders of numbers and which one came next. Some basic math.... Really basic math questions were asked. I then got another e-mail stating that the'd like to schedule an interview over the phone. first round interview was quick; just to see if i could speak english.... practically so easy I scared myself over nothing. Then i was given a chance for a live interview the next week or so.... I don't recall all the specifics.
Questions d'entretien [1]
Question 1
Describe a time where you demonstrated customer service.
Describe a time where you had a customer conflict or frustrated and rude customer; how did you solve the issue at hand?