We are sorry for the experience you had with our interview process. It’s clear that technical difficulties caused confusion, and I take responsibility for not making sure we reconnected promptly afterward to ensure we were able to connect. You deserved clear communication and consistency, and we didn’t deliver. I understand how frustrating it must have been to prepare for an interview only to be met with uncertainty. I share in that frustration, and I’d welcome the opportunity to make this right with you while also using your feedback to improve how we manage candidate experiences going forward. Thank you for bringing this to our attention.