6y
Thank you for taking the time to give us feedback. We're sorry you left us with the impression that we thought AI was from a different planet, we absolutely don't.
We are very focused on using solutions that we think are practical and give our customers the best level of service. If that includes AI, we're absolutely onboard.
We do think in many cases it doesn't beat the service that a person can give. That's no reason though for us to make you feel like a UFO, so we will take this feedback onboard and make sure we keep to the high-standard we work toward.