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Thank you for sharing your candid feedback about your interview experience. We sincerely apologize that it didn't meet your expectations, and we take your comments very seriously as we strive to provide the best candidate experience possible.
It's true that we use an AI transcription tool during interviews to help our interviewers stay fully present in conversations while ensuring accurate documentation of discussions. We typically inform candidates about this practice and obtain their consent beforehand. We apologize for failing to do so in your case.
We're particularly concerned to hear that the interview felt like a box-ticking exercise rather than a genuine assessment of your skills and fit. This is far from our intended approach. While we aim to maintain consistency in our evaluation process to ensure fairness, we equally value meaningful engagement and personal connection with each candidate.
Regarding your comment on documentation: at Qonto, we pride ourselves on maintaining high documentation standards. We regret that we weren't able to properly demonstrate this during our exchanges, as it's a fundamental aspect of how we work.
Your feedback is invaluable in helping us improve our recruitment process. Thank you again for taking the time to share your experience. We wish you the very best in your future endeavors.
