Typing test, grammar test, and a few oral questions. The interviewer introduced himself and asked a few questions, then offered the job without stating what exact pay would be. At the time, the range was $10-12. When receptionist was told to print contract, interviewer told her $10. Found out later that others were offered up to $2/hr. more even though I had a ton of experience related to the contract and others had none.

It was quick and easy. There was a typing test and went to a couple of the call centers and talked with the managers and went through who was there and who was in charge and got the basic job tasks.