I submitted my resume online and was contacted for a phone interview within a few days. I did have a friend put in a good word on my behalf so that may have speeded up the process. The phone interview was pretty standard - about 30 minutes. We focused on general information about the company and then my background. I was coming from outside a standard marketing background so we talked about how my experiences would translate into their work.
At the end of the phone interview, I was invited to come in for an in-person interview with the VP who was also the person I'd be reporting to. She asked me to complete the Culture Index survey online and submit a few writing samples before our in-person meeting. I'd heard that the company takes Culture Index very seriously so I took my time and was thoughtful about my responses. Since starting here, I can say that it's definitely true that they use Culture Index to think about "right people, right seats." They genuinely want people to be in roles that are the best fit so I'd recommend being honest and open while taking the Culture Index survey. There really aren't any wrong answers, but you want your profile to reflect who you really are. A bonus is that if you're not the right fit for the current position, they keep your info on file and when something opens up that would be a better fit for your personality and working style, they'll contact you. I know some companies only say they'll do that, but RedRover really will!
My first in-person interview lasted between 90 mins and 2 hours, and we covered everything from my background to specific projects I worked on to how I'd handle challenging scenarios. The VP was very open about what the company is like and why someone people thrive in the environment while others struggle. It felt more like a conversation than an interview, but I was definitely challenged to reflect on past scenarios or imagine myself in certain situations. Not an easy interview, but as long as your head is in the game, you'll be fine.
At the end of my first in-person interview, I was asked to do an in-person interview with the CEO. That interview also lasted about 90 mins and covered things like my samples and background. We went over my Culture Index results which were very interesting. We talked about how I'd fit into the role and where I might be challenged. It felt like I was learning about myself as much as trying to prove I could do the job.
This interview was followed up by another in-person interview that served two purposes. First, I met another member of the leadership team who would eventually be taking over management of my position. We covered many of the same questions as before, but I got to see a different perspective on things. Because you work with everyone in leadership, I think it's common to meet multiple people during the interview process to make sure you'll fit with the whole team, not just one person. We also talked about a project they asked me to do to see another sample of my work. The project was for a current client so gave me a sense of the types of organizations they work with. They gave me an estimate of the time to spend on it and were available for questions as I worked. They also gave me sufficient time to complete the project around my full-time job and other obligations. I ended up spending a Saturday afternoon on it with some fine-tuning on Sunday, so a good part of a weekend, but it was worth it to really get to think about how I'd see myself doing this kind of work all the time. I think in some instances this work can be done as a freelance project so you are reimbursed for your time if it requires a significant investment.
After I submitted the project, it was a pretty fast turnaround for an offer. I was given an email offer without a lot of specifics and then invited to come into the office to go over salary and other details. All in all, a pretty straightforward process, but it was clear through each step that they take recruiting very seriously.