Thank you for taking the time to share your experience with our interview process. We truly value your feedback as it helps us improve and ensure that we are upholding a professional and respectful experience for all candidates. We're pleased to hear that you found the process swift and our HR team approachable. However, we sincerely apologize for the confusion and disappointment you experienced during the offer stage. We understand how frustrating it can be to feel misled, and this is certainly not the experience we intend for any candidate. We will review our internal processes to ensure clear and transparent communication at every stage of the recruitment journey as our goal is to treat all candidates with respect and fairness. If you would like to discuss your experience further, please reach out to peopleops@reputation.com. We wish you all the best in your future endeavors.