J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Santander (Glasgow, Écosse) en janv. 2017
Entretien
Three stages to the interview process, stage one is an online form filling with a question and answers section, there are some numerical questions so best to have a calculator handy the numerical questions mainly relate to percentages, if you are not sure on how to do these then look online and learn.
J'ai passé un entretien chez Santander (Glasgow, Écosse)
Entretien
Had to go online for a video interview (same day as I applied) and answer basic customer service questions which where not difficult. The setup to access the service was quite easy too.
Questions d'entretien [1]
Question 1
Name a time you dealt with a difficult customer service experience.
Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Questions d'entretien [1]
Question 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Questions d'entretien [1]
Question 1
Describe a time you have used great customer service
