This was a new position being created to support the admin module of their software, acting as a dedicated resource for 2-3 of their larger clients. I went through 3 round of interviews; recruiter, hiring manager, director of product support. I really enjoyed all 3 interviews. The process was pretty straightforward and laid back. All 3 of the people I interviewed with were super friendly and very amicable. The discussions were as you would expect; a description of the roll, the the company, my experience and what I could bring to the company, etc... The interviews ranged from 30-45 minutes each. I felt I made a real connection with both the hiring manager and director. While I made it to the final round, I unfortunately did not get the offer, however I did make an impression on them and was recommended for another opportunity within the company that fit my skillset and experience.