J'ai postulé via la recommandation d'un employé. Le processus a pris 2 jours. J'ai passé un entretien chez ServiceNow (Toronto, ON)
Entretien
I was encouraged to apply to a solution consultant role and received a phone interview within a few days with the manager. I was asked about my current experiences and to describe my strengths and weaknesses. I was asked for the names and positions of previous and current supervisors which I found odd at this stage. I was also told coming from a customer of SN that I would need to inform my supervisors that I was applying to SN before I could be considered and with no indication that I would be hired, which i found to be totally unreasonable. The hiring manager then told me I would be setup with other SCs as a next step but never heard back. I found the process to be completely unprofessional and an indication of the culture within the organization. There was no offer, but considering it a dodged bullet. You do not ask someone to tell their current company and supervisor that you’re interested in leaving your job without receiving and offer for another job. This is just common sense and common courtesy. You also should not offer next steps with no intention of following through.
J'ai passé un entretien chez ServiceNow (München, Bavaria)
Entretien
2 video interview rounds with presentation and 2 team members. Friendly approach and interest to know the person better. Questions on product and role understanding as well as personal achievements.
Questions d'entretien [1]
Question 1
What are possible challenges during the interaction with small businesses ?
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez ServiceNow
Entretien
Typically there are four rounds of interviews - 1st Recruiter, 2nd Hiring Manager, 3rd Team you'd be working with, 4th Use Case Presentation. However, they added one more round of interviews for me. The interview process and communication is lengthy and there's a bit of a communication break down due to coordination with multiple parties. Questions weren't difficult and the panelist were professional, knowledgeable, and clear on what expectations for the role were.
J'ai postulé via la recommandation d'un employé. Le processus a pris 4 mois. J'ai passé un entretien chez ServiceNow en août 2024
Entretien
Went through a series of 3 interviews over a 4-month period with excellent feedback from each interviewer, only to be completely ghosted after my 3rd interview. Recruiter was completely unresponsive when I followed up via email, and again after my internal referral requested an update on my behalf.
I only learned that I did not advance after logging into the job platform following an email requesting "Please share feedback on your recent ServiceNow application experience", a survey emailed to me weeks after interviewing. The survey unfortunately, only offered a Likert rating scale, and no room for actual feedback. When I logged back into the platform, I noted that my status was changed from "Interviewing" to "Archived". Never received any other communication after 3 interviews, which I'm sure includes a small pool of candidates. Incredibly disappointing and unprofessional to say the least.