I contacted the recruiter directly through a personal referral from a former colleague. The recruiter asked me to send my resume to her directly and then set up a phone screening call. After the phone screening, she set up a panel interview with the management team for the Solution Consultant Academy. I was required to prepare a 5-10 minute demo of their Service Platform of which instructions and examples were provided. In the panel interview, they asked get-to-know-you questions and behavioral interview questions for about 35 minutes and then asked me to do the demo. They asked me questions while I was doing the demo to ensure that I knew the value of each feature and could have a conversation with a customer while also staying focused on the messaging I was going through. Very nice group of folks. Then after 45 minutes total, I had a 1:1 interview with my potential manager after graduating from the academy. I had the opportunity to ask questions of management throughout the process.

2 video interview rounds with presentation and 2 team members. Friendly approach and interest to know the person better. Questions on product and role understanding as well as personal achievements.