The entire interview process began when an HR person at ServiceTitan reached out to me over LinkedIn. After the initial phone screen, we scheduled a call with the Director of Customer Success a week later. After waiting for her call for 30 minutes, I called in and was told that she needed to reschedule for the next week. During our second scheduled call, the Director was 20 minutes late to our 30 minute call. It was rushed, and cold, but apparently went all right because they wanted me to come in. I took the morning off to attend the in-person interview. I got there right on time, but had to wait for about 25 minutes. Eventually the HR person who I spoke with initially came out and said that they needed to reschedule. She said that she sent me an email on Friday evening about this, but I received no email in my inbox, or spam filters (and she had emailed me previously multiple times). This, of course, made me feel extremely valued already. I went in the next day for the in-person interview. By that point, I was completely over the job. First interview was with a guy I worked with previously, which seemed to go all right. Pretty basic questions. The second interview was with the Director with whom I spoke on the phone. She was cold, curt, and generally made me feel extremely unwelcome. At that point, I knew this was more of a factory than a nurturing work environment. The third interview was with a really friendly guy who I got along with great. By that point I realized there was no way I would ever take the job, and we have a great, casual conversation.