J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez ShopBack (Kuala Lumpur) en févr. 2024
Entretien
The interview process was quite straightforward. I was contacted by HR for an initial phone screening, followed by a short in-person interview with the hiring manager. The questions were mostly about my background, communication skills, and ability to handle clients. The process felt rushed, and there wasn’t much explanation about the role or expectations.
Questions d'entretien [1]
Question 1
What would you do if a client complains about a shipment delay?
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez ShopBack (Kuala Lumpur) en oct. 2021
Entretien
I went through 4 to 5 rounds consisting from the recruiter, head of operations, operations manager and then peer review interviews. Questions asked were related to experience in using certain tools (eg Salesforce or Data related tools) and a lot of dive deep questions on what you would do or one's thought process in solving a specific problem and rationable of solving it. Most of the interviewers were patient and helped me understand the role better!
Questions d'entretien [1]
Question 1
1. If you had many issues (Fraud, Operations, Regional, Country specific), how would you prioritize the following tasks? 2. If a colleague or manager disagree with your process, what would you do? 3. Given that you needed to upload 5000 Salesforce data errors before the campaign (Within 2 days), what are some approaches you would take?
J'ai postulé en ligne. J'ai passé un entretien chez ShopBack (Kuala Lumpur) en juin 2021
Entretien
It was very much welcoming and the process was smooth. It was like you are having a conversation with new people. It doesn't feel odd and uncomfortable at all. Interviewer made me feel comfortable and less nervous
Questions d'entretien [1]
Question 1
What was my strength and what do I want to achieve in future?
