I recently interviewed for an Account Manager position at Simpro, and unfortunately, my experience with the recruiting process left me disappointed back on the week of 6/22. After what I believed was a positive interview process, I received a follow-up call from the recruiter. During that conversation, the feedback was delivered in a way that made me feel as though I was being told I simply was not good enough for the company. While I completely understand that not every candidate will be selected, there is a significant difference between providing constructive, respectful feedback and making a candidate feel devalued. As someone with over a decade of professional recruiting experience, I appreciate honest communication and understand the importance of hiring standards. However, I also believe candidates deserve to be treated with professionalism, empathy, and respect throughout the process. My experience did not reflect those values, and it left a negative impression of the company's recruitment approach. I hope Simpro reviews how feedback is communicated to candidates so that future applicants have a more positive and respectful experience.

Two interviews were held, first one behavioural, second one technical with prepared demo of the product and software, interviewer was friendly both times, felt like having a normal conversation, explain answers about difficult customer interactions and how the need for effective responses was beneficial.