J'ai postulé en ligne. J'ai passé un entretien chez Spectrum en févr. 2019
Entretien
Had a phone interview scheduled, but never received a call. Later received an email stating I was no longer applicable for the position as "[they had] not received responses in [their] attempts to contact [me]" despite no attempts at contact being made. The correct contact info was given.
3
Autres retours d’entretien d’embauche pour un poste comme Technical Support Representative chez Spectrum
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Spectrum (San Diego, CA) en août 2019
Entretien
Simple, they gave a basic scenario and asked to be walked through how to hook up a cable box. Then asked several what would you do scenarios. They also asked me to explain the difference between a modem and a router as well as describe the benefits of a DVR.
Questions d'entretien [1]
Question 1
What do you do if a caller asked to speak to a supervisor
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Spectrum (Austin, TX) en févr. 2019
Entretien
I applied online and was contacted about a week later. I answered about three phone screening questions about subnetting, router manufacterers, types of ip addresses, and command prompt. I was then contacted by email to select an available interview time in the following days. I was contacted 3-4 days after the interview with the offer.
Questions d'entretien [1]
Question 1
1. What is the purpose of subnetting?
2. How many host addresses in a given ip address/subnet?
3. How does DHCP work?
4. Interview questions about handling difficult customers.