I applied in March of 2016 and I received a email to complete 2 assessments.One for typing and accuracy and the other was a call center simulation.The next day I received a email on successfully passing the test.A few days later I got a email offering me a interview.The interview was scheduled a week out.I prepared for the interview by doing research and reading over the interview questions on glassdoor and indeed which really helped alot.After my interview the recruiter told me they would make a decision by the next morning and give me a call. she ended up calling 2 days later and offered me a contingent job offer upon my background and drug test.