J'ai postulé en ligne. J'ai passé un entretien chez Stork Craft (Richmond, BC)
Entretien
The first interview was over the phone. The second interview was in person at the Richmond B.C. headquarters. The Operations Manager and Call Centre Supervisor attended. A short test was administered on replying to customer complaint emails.
Questions d'entretien [1]
Question 1
How many calls did you take per hour in your last customer service position?