There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Questions d'entretien [1]
Question 1
Q: Tell us about a time when you delivered excellent customer service.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Support.com (Temple, TX) en juin 2009
Entretien
The company advertises on CraigsList, which makes one hesitate for fear the "work at home" language indicates a scam. I was contacted within a week via telephone, and had one telephone interview (the process has since been expanded to include both a technical interview and a "personality" interview.) I was asked technical questions and was reassured that I could look up the answers, as knowing how to find the information was as important as knowing it outright. I received a job offer within a week of my interview.
Questions d'entretien [1]
Question 1
There were no unexpected or unnecessarily difficult questions asked.
J'ai postulé en ligne. J'ai passé un entretien chez Support.com (Sunnyvale, CA) en oct. 2018
Entretien
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Questions d'entretien [1]
Question 1
Various questions regarding technology and troubleshooting
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Support.com (Orlando, FL) en juin 2018
Entretien
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Questions d'entretien [1]
Question 1
Are you available to work on Weekends and Holidays?
