J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Support.com
Entretien
It took well over a month to get a call back regarding my application. I received an email to schedule a phone interview. My phone interview asked a few questions related to how you would walk through troubleshooting a customer that had no internet access across all devices. Overall, very simple if you have a tech background.
Questions d'entretien [1]
Question 1
There really wasn't a specific question, they just ran through a scenario with me
J'ai passé un entretien chez Support.com (Valdosta, GA)
Entretien
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Questions d'entretien [1]
Question 1
What company’s have you done customer service for?
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Support.com (LaFollette, TN) en janv. 2019
Entretien
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
