J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Support.com (Detroit, MI) en févr. 2016
Entretien
The interview process was quick and consisted of basic tech support questions, and how to deal with irate customers,was asked if I knew how to hook up gaming consoles,tablets,phone to wifi networks.
Questions d'entretien [1]
Question 1
What is a modem,what is a router,how do
You explain the difference between a router, and modem to customer who had no computer knowledge.
J'ai passé un entretien chez Support.com (Valdosta, GA)
Entretien
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Questions d'entretien [1]
Question 1
What company’s have you done customer service for?
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Support.com (LaFollette, TN) en janv. 2019
Entretien
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
