6y
Thank you for this feedback. I personally look through and read all of these. I try to understand each issue and what you experienced is bad. This is not the experience we strive towards, so I apologize. We will use this to help our team improve the process and more importantly the experience in the future. If you'd be open to discuss this more in detail, please reach out to me at anthonyo@suzy.com. Thank you again for taking the time to provide us this feedback.