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Thank you for sharing your feedback and for your interest in Symetra. First and foremost, we apologize for the delays and lack of communication you experienced during the hiring process. Your time and effort throughout this process are valued, and we deeply regret that we did not meet your expectations or uphold the high standards we set for ourselves.
At Symetra, we strive to live by our core values of integrity, excellence, and doing what’s right—values we hold at the center of our work every day. It’s clear from your experience that we fell short in upholding these values during your hiring process. We understand how disappointing and frustrating this must have been, particularly when Symetra was one of your top target companies. We are reviewing the breakdowns in communication you noted and will use your feedback to ensure that we improve our process moving forward. Keeping candidates informed regardless of the outcome is a critical aspect of creating a positive experience.
Again, we sincerely apologize for the frustration this process caused and truly appreciate your honest feedback. Thank you for considering Symetra, and we wish you the very best in your job search and future endeavors.