smooth and fine normal question like any other interview should be experienced in 5stars hotels. Questions were 1. Why were you interested in this job role? 2. What do you think the roles and responsibilities of this job are? 3. Do you have any experience working in a hotel? 4. What is a concierge? 5. Why do you want to work at this hotel? 6. Describe a time you had to deal with an unhappy customer. 7. Have you been on our hotel's website? What do you think? 8. How would you feel about working night shifts? 9. What does excellent guest service mean to you? 10. Where do you see yourself in five years?