J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez TIAA (Denver, CO) en juin 2017
Entretien
First, had phone discussion with the hiring recuriter. Then was accepted for the pre-recorded video interview. Then was selected for the background check and in person interview. It was a two person panel style interview where they had to stick to "the script" and took notes on the pre-printed interview questions.
Questions d'entretien [4]
Question 1
Have you had a major obstacle with technology or software? Describe.
What is one of your proud customer service moments?
They followed-up by asking if I had any push-back from management while resolving the customer issue.
Straight forward, brief, friendly. Followed STAR method for interview process. Come prepared, questions were as expected. No surprises, super nice building. Panel interview with 2 interviewers. Short tour of building after interview.
J'ai postulé en ligne. J'ai passé un entretien chez TIAA (Frisco, TX) en mars 2026
Entretien
The phone interview went well and the assessment was straightforward even though they moved on to another candidate I did not get a chance for an in person interview. I learned a lot but have to wait a year to reapply for the same role but afterwards, I got a link for how to get certified with SIE I picked the non experienced required role so I would be trained for 19 weeks (5 months) 4 days in and one day at home. Then after training it would be 3 days in and 2 days at home so the set up seemed promising.
Questions d'entretien [1]
Question 1
a time I worked with someone difficult and my strategy to resolve the conflict
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez TIAA (Frisco, TX) en mars 2026
Entretien
Went through initial interview and preliminary test and then second (final?) interview. Was slightly overqualified for the role but wanted to work with a nonprofit-adjacent business while staying in finance. After the second interview, received a boilerplate rejection email titled "Interview Feedback" with no notes other than confirming not going forward with the process. Reached out to the interviewer for any specific feedback and never heard back.
Questions d'entretien [1]
Question 1
Tell me about a time you had to deliver difficult news