Had to stay in the main lobby until you're asked to go inside a computer room along with every other candidate. After that you'll be directed to stay into another lobby where most of the interviews are being held. It was a group interview with mixed bags of experienced and very inexperienced individuals with some cracking under the pressure to remain communicating verbally in English. In the end I did not get the offer since I was still attending college but the HR lady was nice and friendly enough to clarify. Overall it was okay.

The interview process at Teleperformance usually follows a clear, fast-paced sequence designed to test your communication skills and language proficiency. Here is what you can expect: 1 HR Screening Call Step 1 A brief phone call to check your basic qualifications, vocabulary, and shift flexibility. They want to ensure your voice is clear and professional. ② Language & Technical Assessment Step 2 An automated or live test evaluating your grammar, pronunciation, and listening skills (often using platforms like Versant). You may also take a quick multitasking or typing test. 3 Operations Interview Step 3 A final interview with an account manager. This usually involves situational questions, role-playing a customer scenario, and assessing how you handle stress or difficult callers.