J'ai postulé en personne. J'ai passé un entretien chez TP (Cebu City) en janv. 2025
Entretien
The interview process at Teleperformance is generally straightforward and efficient, often completed within a day or two. It typically begins with an initial application, followed by a phone or in-person interview. The interview focuses on assessing communication skills, customer service aptitude, and problem-solving abilities. Candidates may be asked to introduce themselves and discuss their hobbies, allowing interviewers to gauge conversational skills and cultural fit. Some positions might require additional assessments, such as typing tests or technical evaluations, depending on the role's specific requirements. Overall, the process aims to identify candidates who can effectively handle customer interactions in a professional and empathetic manner.
Questions d'entretien [1]
Question 1
How would you handle a difficult customer?
What are your strengths and weaknesses
J'ai postulé via une autre source. J'ai passé un entretien chez TP (Accra)
Entretien
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.