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      Entretiens chez TTECEntretiens d’embauche pour Customer Service Representative chez TTECEntretien chez TTEC


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      Entretien pour Customer Service Representative

      11 juil. 2012
      Candidat à l'entretien anonyme
      Uniontown, PA
      Offre refusée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez TTEC (Uniontown, PA) en juin 2012

      Entretien

      I applied to TeleTech online and they immediately gave me an "appointment" date and time after I was finished with the application. I went in for my "appointment" which consisted of filling out more paperwork as if I had never applied in the first place, then taking a few 20-30 minute competency tests which were relatively simple. After this I spoke shortly with one of the HR representatives there and told me when the next "class" was. I assumed by class she meant training so I was excited because I had thought I already had the job. I go in for the "class" which consisted of a short tour of the facility, a short meeting in which they divulge to you how hard and annoying your job is going to be, this is when I found out that I would be making over $1/hr less than what the online application said was the minimum I would be paid. Your pay depends on your random placement in one of the many different companies that they have under one roof, which is never explained to you before you sign all of the paperwork. We then went into the main office and sat there while the 10 or 15 of us is individually got interviewed slowly. And then after the interview, they have you sit down at a computer and sign up for a background check and drug test. At no point were any of the main negative points made aware until it was too late.

      Questions d'entretien [1]

      Question 1

      Describe a situation in which you were faced with an angry customer, how did you handle it?
      Répondre à cette question
      3

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez TTEC

      Entretien pour Customer Service Representative

      6 mai 2026
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez TTEC en mai 2026

      Entretien

      It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.

      Entretien pour Customer Service Representative

      2 avr. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez TTEC

      Entretien

      I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.

      Entretien pour Customer Service Representative

      13 févr. 2026
      Candidat à l'entretien anonyme
      Galveston, TX
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez TTEC (Galveston, TX) en févr. 2026

      Entretien

      The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.

      Questions d'entretien [1]

      Question 1

      Why would you be a the best candidate for this position?
      Répondre à cette question

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