J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez TTEC (Temple, TX) en janv. 2019
Entretien
It was a really fast interview, canned questions. They hired me right on the spot. First you listen to a recorded call and screen to see how the advocates job is like. Then you sit down with HR for a 15 minute interview. Most that are interview will get hired if they can pass the drug test.
Questions d'entretien [1]
Question 1
Basic questions like, have you worked in a call center before. Tell me how you would handle an angry customer, etc.