Company called and asked me to talk about my current experiences in relation to the position that i am applying for. I described the current projects in different angles, design wise and basically more on the customer service. I was asked to talk more about customer service and my experiences and difficulties i have encountered. I was also asked about what i expected on good customer service in particular to the position that i have applied for.

Show genuine interest in home improvement / DIY or willingness to learn about it. Use the STAR method (Situation, Task, Action, Result) when answering behavioral questions. Be ready to talk about your availability (weekends, holidays) and how you function in fast-paced or changing retail environments. Even if the role is entry level, basic awareness of tools, departments, or how you would help a customer can set you apart. Prepare questions for your interviewer: e.g., “What does success look like in this role after six months?” or “How does the team handle busy periods like spring/summer?” Dress business-casual (retail appropriate): nice pants/khakis + collared shirt/blouse.