J'ai postulé via la recommandation d'un employé. Le processus a pris 12 mois. J'ai passé un entretien chez USAA (Chesapeake, VA) en juil. 2018
Entretien
Very simply. Know the STAR method of interviewing. Have over 4 years of customer service experience. No events planned for 15 weeks because you can miss no days. Phone interview is first and then a face to face.
Questions d'entretien [1]
Question 1
Tell about a customer service experience that wowed you.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez USAA (Tampa, FL) en sept. 2025
Entretien
They made me take a 30 minute long assessment after submitting an application. It was not relevant to the position at all. In the end, it was a huge waste of time and there was no further consideration given.
Questions d'entretien [1]
Question 1
Out of these 3 attributes, which best describes you.
This was a very quick and easy process, interview was done in two parts. First interview was an introduction to the company and second interview was to get to know you better and see if you line up with their values.
Questions d'entretien [1]
Question 1
What are times where you had to deal with difficult customers?
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez USAA (Chesapeake, VA) en mai 2024
Entretien
Just say I was over qualified. The people were dressed as if they were at a swap meet. The office was small, just not anything I expected. The interviewer only spoke of occurrences if you were late! Micromanagement City