J'ai postulé en personne. J'ai passé un entretien chez Unum (Columbia, SC) en juin 2022
Entretien
Fairly Straightforward for what you are interviewing for. Mock calls with manager on the line and another manager in the room. Work through script and handling challenging customer service expectations.
Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Unum
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
J'ai postulé via une agence de recrutement. Le processus a pris 2 semaines. J'ai passé un entretien chez Unum (Chattanooga, TN)
Entretien
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
J'ai passé un entretien chez Unum (Chattanooga, TN)
Entretien
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.
