J'ai postulé en personne. Le processus a pris 5 jours. J'ai passé un entretien chez Urban Kayaks (Chicago, IL) en mai 2013
Entretien
Tested your kayaking ability by going for a short paddle. Then I sat down with the ownership and they ran me through a couple of customer service examples and had me type out some short emails that I would be sending to customers.
Questions d'entretien [1]
Question 1
Give an example of a time when you had a confrontation with a customer and how you handled it.
