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      Entretiens chez WalkMeEntretiens d’embauche pour Technical Support Engineer chez WalkMeEntretien chez WalkMe


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      Entretien pour Technical Support Engineer

      6 mai 2021
      Candidat à l'entretien anonyme
      Phoenix, AZ
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez WalkMe (Phoenix, AZ) en mars 2021

      Entretien

      A total of 5 interviews, assessment, and all to not get a job offer! BEWARE: the hiring process takes so much time and effort, be willing to accept a rejection even if you put in too much out of yourself. 1st interview is with recruiter.They ask general questions about background and go over the role. Second, they send you an assesment for you to complete. They want you to install their software so you can try it out. I spent about 3-5 hours learning how to use it and implementing it myself on a website because part of the assesment is to use their software on any website of your choice. The last 4 interviews were back to back 30min each for a total of 2 hours in one day. First two interviews, you meet and interview with people with totally different positions within the company and they go over to ask you questions about your background, scenarios, and about yourself. They also talk about the company.The last two are with technical support supervisors which go over your assessment and the use of the software on the website you chose. What really messed me over was the fact that they never enabled the access on the software needed to even create a decent walk-through! I was limited to 5 steps per walkthrough so by the time I got through the technical interview to show them my walkthrough, it was messy!

      Questions d'entretien [1]

      Question 1

      How would you answer this customer issue? And provide you with a sample issue they are having with software. (They expect you to learn how to use it and provide an answer)
      Répondre à cette question
      3

      Autres retours d’entretien d’embauche pour un poste comme Technical Support Engineer chez WalkMe

      Entretien pour Technical Support Engineer

      27 mars 2026
      Employé (anonyme)
      Bengaluru
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. J'ai passé un entretien chez WalkMe (Bengaluru) en mars 2026

      Entretien

      The interview process for a Technical Support Engineer role at WalkMe was well structured and moderately challenging. It began with an HR screening followed by a technical round focusing on troubleshooting, and front end web basics, and problem solving scenarios. The hiring manager round emphasized customer handling, communication skills, and real world support cases. The final stage included a panel interview assessing both technical knowledge and cultural fit. Overall, the experience was positive.

      Questions d'entretien [1]

      Question 1

      Can you walk us through how you would troubleshoot a customer issue when their application feature is not working as expected?
      Répondre à cette question
      1

      Entretien pour Technical Support Engineer

      11 déc. 2025
      Candidat à l'entretien anonyme
      Tel Aviv-Yafo
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez WalkMe (Tel Aviv-Yafo) en mai 2025

      Entretien

      Very good and professional. The interview was fair and well-structured. Questions were relevant to the Technical Support role, focusing equally on technical knowledge and soft skills. The interviewer maintained a professional and informative tone.

      Questions d'entretien [1]

      Question 1

      "A customer calls, very frustrated. They state their internet connection is completely down, and they have an important video meeting starting in five minutes. How do you handle this high-stress initial interaction, and what is the very first technical step you take?"
      1 réponse

      Entretien pour Technical Support Engineer

      10 mars 2025
      Candidat à l'entretien anonyme
      Bengaluru
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai passé un entretien chez WalkMe (Bengaluru)

      Entretien

      The interview process for a Technical Support Engineer role at most companies, including Adyen or Pelatro Solutions, typically follows these stages 1️⃣ Application & Screening Submit your resume and cover letter online. The HR team reviews your application to check if your experience matches the role. 2️⃣ HR/Recruiter Interview (Initial Screening) A phone or video call with an HR recruiter. Discussion about: ✅ Your background & experience ✅ Your interest in the company & role

      Questions d'entretien [1]

      Question 1

      how to deal with customers
      Répondre à cette question

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