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      WalkMe

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      Recherches associées: Avis sur WalkMe | Offres d’emploi chez WalkMe | Salaires chez WalkMe | Avantages sociaux chez WalkMe
      Entretiens chez WalkMeEntretiens d’embauche pour Customer Success Manager chez WalkMeEntretien chez WalkMe


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      Entretien pour Customer Success Manager

      14 mars 2016
      Candidat à l'entretien anonyme
      San Francisco, CA
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez WalkMe (San Francisco, CA) en mars 2016

      Entretien

      Interviewed with HR recruiter first which was pretty standard (interest in WalkMe, discussing previous experience, the CSM role itself). Next was a GoToMeeting chat with global head of talent, which was very similar to the initial HR interview. The company is pretty aggressive in asking about salary history and salary expectations. I made the mistake of providing this information too early in the process, I would advice to delay this conversation as long as possible. The next step was getting access to their WalkMe product and creating a Walk Thru and presentation for a website that you think could be improved. Then I was scheduled to present to the CEO. I spent a significant amount of time building out the Walk Thru and preparing a PowerPoint presentation only to be told that I didn't need to show my Walk Thru at all. The CEO had a conflict so I interviewed with the Director of Operations instead. He mentioned I clearly understood the product and I thought I answered the questions well. He didn't want to see my Walk Thru because I wouldn't be building them for customers anyway. That was disappointing because I was told specifically to build one out for the interview. Got an email later saying they went with another candidate.

      Questions d'entretien [1]

      Question 1

      Q: You are meeting a client for the first time over the phone (post-sale, starting implementation), how would you structure and approach the initial conversation?
      Répondre à cette question
      12

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez WalkMe

      Entretien pour Customer Success Manager

      23 août 2022
      Candidat à l'entretien anonyme
      Sydney
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez WalkMe (Sydney) en août 2022

      Entretien

      The initial screening interview was conducted by HR person based in California. It was around 20 min and it was easy. The second interview was conducted by the local hiring manager. There should be like 5 interviews to get to job offer. Pro No surprise. Very much the standard job interview process is written in the textbook. Con Least welcoming job interview. -WalkMe is still a small company. I was expecting a startup-like culture during the interview but the interviewer sounds like from old school , a large enterprise business person where as some good tech startup companies actually try to get to know "you" as a person. -Also when I asked a question about the company the answer was very generic and it really didn't mean much.

      Questions d'entretien [3]

      Question 1

      How would you explain the Wakme product to your family member?
      Répondre à cette question

      Question 2

      What are the challenges you would expect to have in this role?
      Répondre à cette question

      Question 3

      Why do you like this position?
      Répondre à cette question
      3

      Entretien pour Customer Success Manager

      28 juil. 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez WalkMe en juin 2022

      Entretien

      HR Screen followed by various interviews with Hiring Manager, Peers, and other members of leadership. ' Recruiter was personable and responsive and offered thorough review of the interview process, the role and its reason for the opening, and the company. My only feedback would be that interviews should be interviews. During one of the interviews (which motivated me decide to not move forward), we did not discuss my background nor experience, nor were there any questions or general discussion about the the job and expectations. Instead the interviewer spent about half the time expressing their annoyance with lack of company loyalty/how people don't stay at jobs/companies longer than 1-2years anymore. The only questions asked of me was why I thought people don't stay longer, and how can companies deal with this. But I did not find to this be asked out of curiosity or spark discussion. It was more of a rant. I personally didn't find this to be very relevant to the opening-- so I interpreted it as a red flag and decided to not move forward in the process.

      Questions d'entretien [1]

      Question 1

      Why do people keep quitting and changing jobs every year?
      Répondre à cette question
      2

      Entretien pour Customer Success Manager

      2 mars 2021
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez WalkMe

      Entretien

      The team didn't seem interested in the process. They requested a massive home assignment ahead of time to be presented at the onsite to 6 managers. only one showed up and didn't bother to go over it before the onsite interview. Lacking creativity, expected me to memorize their website statements. Very poor experience.

      Questions d'entretien [1]

      Question 1

      Nothing impressive to remember on the interview
      Répondre à cette question
      4

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