Application Questions for this Job Can you walk us through your typical release cycle in a SaaS environment? How do you manage dependencies across multiple teams and services during a release? What tools have you used for release orchestration, and which ones do you prefer? Why? Do you have proven experience managing software product development projects? Are you confident leading project ceremonies (sprint planning, stand-ups, retrospectives, sprint reviews)? What’s your approach to managing releases that affect both the subscription platform and professional services delivery? How do you coordinate releases that impact customer billing, access control, or usage tracking? How do you ensure compliance and auditability in your release process for SaaS products? How do you align engineering, product, and customer success teams around a release schedule? Describe a time when a release was blocked by a non-technical stakeholder. How did you resolve it? How do you communicate release readiness and risk to leadership and clients? Tell us about a release that went wrong. What happened, and how did you recover? What’s your process for post-release reviews or incident retrospectives? What KPIs or metrics do you track to evaluate release performance? How do you use data to improve future release cycles? Have you implemented automated testing or CI/CD pipelines to support faster releases Are you open to a hybrid working model, with some time required in the London office each month?